FAQ

Battery replacement

All our current lasers use a standard CR2 3V battery which can be found online & should also be available at most Battery stores, hardware stores, some chemists & some Supermarkets.

Low battery displayed

Replace battery to see if that is the cause of the warning If a new battery doesn’t fix the issue, the software/pcb in the unit may be at fault and the unit will need to be assessed, please email ...

Distances incorrect/ Laser not picking up correct distance

Make sure unit is set to correct meterage = yards or metres. Also when targeting a flag/pin, the best the Mode is set to Pin Loc mode (flag icon) so the unit can target and display the distance to...

Unit not turning on, even with new battery fitted

Try another battery or 2 first. If the unit fails to operate/turn on with new batteries, the unit will need to assessed, please email support@sureshotgps.com with your name, serial number of the u...

Registration/Connecting via Bluetooth

Tip – on occasions it may take a few attempts to connect the Axis to the Mobile. Turning off the Bluetooth on the phone and Axis and then turning it back on can help. Also closing the App and resta...