Returns & Refunds

Please refer here for our full warranty policy.

Return Policy

Within 30 days of purchase, if a customer has a change of mind the product can be returned only MGI providing:
  • The product is completely unused and brand new 
  • It is in original packaging 
  • The owner pays the return freight to MGI's Warehouse
  • A return authority is obtained from 

As part of our strong commitment to our customers, MGI offers free delivery on warranty spare parts and comprehensive DIY videos that can be found in our FAQS. In certain circumstances, authority will be given to send the cart to our preferred service centre for repair, freight free. The cart must be sent in its original carton to be accepted.

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