Your lithium battery leads, casing and connections should be regularly inspected for damage and wear. If your leads or connections are in need of repair or replacement, please contact your local MGI repair centre for assistance immediately.
Under no circumstances should a Lithium Battery that has been dropped, damaged or immersed in water be connected to a buggy or charger.By doing so you may create a fire hazard or risk the battery catching fire. Please contact the MGI Service Centre to arrange a replacement.
My battery is connected to my buggy but no lights appear on the top box
Check your battery fuse and connections. Check the connections on your buggy. If ok, the buggy may need to be taken to an authorised MGI repair centre for inspection.
When operating the buggy, the top box LED's work but the buggy does not go
Your buggy may need a replacement motor brushes or there may be a faulty connection. The buggy may need to be taken to an authorised MGI repair centre for inspection.
When operating the speed control, the speed setting does not change.
Replace speed control
My buggy is running slow
If your buggy is running consistently slow you may need a replacement motor or motor brushes. If your buggy seems to get slower as the game progresses, your battery and charger need to be inspected by an authorised MGI repair centre.
My buggy is noisy
Lightly lubricate the axles using petroleum jelly, If the problem persists, the buggy may need to be taken to an authorised MGI repair centre for inspection
My buggy does not turn properly.
You may have a faulty clutch or your drive dog pins may need replacing
My buggy pulls to one side
Ensure your wheels are locked into the drive position correctly, if this is correct, you may have a faulty clutch or your front wheel may need adjusting. Please refer to manual for adjustment instructions
My buggy stop/starts
You may need to replace your motor brushes or there may be a fault in your cables connections. The buggy will need to be taken to an authorised MGI repair centre for inspection.
My new buggy is running faster than my friends.
You have most likely purchased our improved 2017 lithium battery and charger. Your new Lithium is more efficient providing more energy than previous models resulting in a faster and higher speed buggy.