Your lithium battery leads, casing and connections should be regularly inspected for damage and wear.
If your leads or connections are in need of repair or replacement, please contact your local MGI repair centre for assistance immediately.
Under no circumstances should a Lithium Battery that has been dropped, damaged or immersed in water be connected to a buggy or charger. By doing so you may create a fire hazard or risk the battery catching fire.
Please contact the MGI Service Centre to arrange a replacement.
A quick tap on the start/stop button is all that is needed to operate your X1 buggy. Do not hold the start/stop button down as you may trigger the buggies “sleep mode” function. Your X1 is fitted with a sleep mode function that is activated when the start/stop button is held for 3+ seconds or if your buggy has been dormant for 30 minutes.
If you find that your top box has turned off, simply hold down the start stop button for 3 seconds until the top box illuminates.
MGI buggies are designed to be used in all conditions however a level of caution is required when operating your buggy in wet conditions.
When playing in wet conditions, we recommend carrying a hand towel to wipe away any excessive water from the top box.
Keep your buggy on the fairway and paths when possible and avoid boggy terrain and puddles.
MGI buggies are designed to be as resistant to wet conditions as possible however they are not waterproof.
Under no circumstances should you clean your buggy using a pressure washer or hose.
MGI recommends cleaning away excess debris with a brush and wiping the buggy down with a damp cloth.
Damage to the drive system and electronics due to water ingress is not a manufacturing defect and will not be covered under warranty.
If you experience an issue after playing in wet conditions, please make contact with your Proshop to organise inspection by an authorised MGI technician
- Disconnect the battery from the buggy
- Hold down the Stop Button on the Remote until both the Lock and Unlock buttons are illuminated – then release the Stop Button.
- Reconnect the battery
- The Remote will synchronise with the Top Box – the process will be complete once the Lock and Unlock buttons are no longer illuminated
Please note, if you do not connect the Navigator, as per point 3, with a battery, the Remote will exit Pairing after one minute
The weight of your buggy varies between models.
Zip Navigator AT: 16.5kg
Zip Navigator: 13.0kg
Zip X5: 11.75kg
Zip X3: 11.25kg
Zip X1: 10kg
Please see the Preventative Maintenance Program that can be found in your user manual.
Approved service centre locations can be found on the MGI website or by contacting us.
Locate your serial number, click this link and follow the prompts to register.
The serial number on your MGI Zip Series buggy can be found in two locations on your buggy. It is 15 digits long and comprises of letters and numbers ie: AZXNV1234567890.
1. At the base of the battery mount:
2. Inside the top box storage compartment:
Ensure your wheels are on the correct side and they are locked into the drive position. The side of the buggy is determined looking from the rear of the buggy. If this is correct, your front wheel may need adjusting. Please refer to manual for adjustment instructions for the Zip X1, X3, X4 & X5 models.
If your buggy is a Zip Navigator or Zip Navigator AT, please refer to the attached PDF or video for motor trimming instructions.
Please refer to the attached PDF for more information
Watch the tutorial video