Your lithium battery leads, casing and connections should be regularly inspected for damage and wear. If your leads or connections are in need of repair or replacement, please contact your local MGI repair centre for assistance immediately.
Under no circumstances should a Lithium Battery that has been dropped, damaged or immersed in water be connected to a buggy or charger.By doing so you may create a fire hazard or risk the battery catching fire. Please contact the MGI Service Centre to arrange a replacement.
When operating the speed control, the speed setting does not change.
Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, you my need a replacement speed control.
My buggy is noisey
Lightly lubricate the axles using petroleum jelly, If the problem persists, The buggy may need to be taken to an authorised MGI repair centre for inspection
What is the weight of my buggy?
The weight of your buggy varies between models. Navigator Quad Gyro: 13.5kg Coaster Quad Brake, Hunter Quad: 13kg Ryder Tri Compact & Terrain Tri Brake: 12.5kg
When operating the buggy, the top box displays work, the speed settings change but the buggy does not go
Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, the buggy may need to be taken to an authorised MGI repair centre for inspection.
How often should I service my buggy?
It is recommended to service your buggy every 6 months or every 250km to ensure optimal performance of your buggy. Please see the Preventative Maintenance Program that can be found in your user manual. Approved service centre locations can be found on the MGI website or by contacting us.
My buggy pulls to one side
Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, your front wheel may need adjusting. Please refer to manual for adjustment instructions
My new buggy is running faster than my friends
You have most likely purchased our improved 2017 lithium battery and charger. Your new Lithium is more efficient providing more energy than previous models resulting in a faster and higher speed buggy.