Course may have been missed or not available at time of manufacture, hence it will need to be added. Please refer to the online user manual for instructions, open Updating Course Data.
Also, it is important that your Axis has the latest firmware/software installed,
Please, refer to user manual, section – Updating Device Software.
Click link to Sureshot User Manuals > https://mgigolf.com/pages/sureshot-axis-manual
Or, select Support on the top of the page > then User Manuals > Sureshot > then your model