It is important to register your MGI Ai Buggy before first use via the top Handle. Registration allows you to:

• Speed up any servicing required on your Ai Buggy.
• Assist us to contact you with any updates about your Ai Buggy.
• Use ‘Hole View’ and Advanced Scoring features.

Once registered on the buggy, pair your Ai Buggy to your smart device via the MGI & Sureshot App.

Next, the buggy should be registered on the MGI Website for warranty and servicing purposes. The serial number required for this is located on the buggy chassis, where the battery is located.

When turning on your Ai Series Buggy for the first time, you will be asked to register the device.

Follow the onscreen prompts to complete registration.
**Do not register your buggy on the MGI & Sureshot App before the registration has been completed on the buggy.

Alternatively, if the above was skipped previously, go to:
• Settings on the Ai Series Buggy
• Then About
• Then tap ‘Register Device’ and follow the onscreen instructions.

On the Ai Series Buggy, navigate to:
• Main Menu > Settings > About.
Your name, phone number and email address will appear beneath the buggy model.
If the device is not registered, it will display ‘Register Device’.

• The serial number located on the chassis of the buggy (under the battery) is used for registering your buggy on the MGI website. It is also what is required for any repairs or services.

• The serial number located in the Settings > About screen on the Ai Buggy is linked to your buggy registration when you first started up the buggy, this is linked to your Score History.

You may already have an MGI Account from a previously registered MGI product.

Please contact MGI Customer Service to have the password manually reset. The email that you want to register needs to be provided.

Each Ai Series Buggy can only be associated with one owner account, but one owner can have multiple MGI devices associated with their MGI & Sureshot account.

The advanced feature, Hole View, gives a full depiction of the hole green for better details around layout and hazards. The Ai Buggy needs to be registered to access these premium features.

Register your Ai Buggy:
• When turning on your Ai Series Buggy for the first time, you will be asked to register the device.
• Follow the onscreen prompts to complete registration. ***Do not register your buggy on the MGI & Sureshot App before the registration has been completed on the buggy.
• Alternatively, if the above was skipped previously, go to Settings on the Ai Series buggy, then About, and then tap ‘Register Device’ and follow the onscreen instructions.

Update Course:
• After selecting a course to play, the Ai Buggy will attempt to update course.
• Ensure the course is updated so that Hole View is available.

• Go to Main Menu > Settings > Wi-Fi and connect to Wi-Fi.
• Go to Main Menu > Settings > Reset Registration.
• Turn OFF and then turn ON your Ai Series Buggy.

*Removing registration will automatically remove the buggy from the MGI & Sureshot App.

• Your lithium battery leads, casing and connections should be regularly inspected for damage and wear.
• If your leads or connections are in need of repair or replacement, please contact your local MGI repair centre for assistance immediately.
• Under no circumstances should a Lithium Battery that has been dropped, damaged or immersed in water be connected to a buggy or charger. By doing so you may create a fire hazard or risk the battery catching fire.
• Please contact the MGI Service Centre here to arrange a replacement.
• For further information, please click HERE.

1. Record scores during play
 • Tap the pencil icon on the course map screen to keep score during your round.
2. Open the Golf Menu
 • Once the round is complete, tap the menu icon (9 dots) on the bottom right-hand side of the screen.
3. End the round
 • Tap End Round.
4. Confirm and finalise
 • View your round summary, then scroll down and tap End Round again to finalise and save.
5. Check round completion
 • Make sure the round is complete. Scores won’t save if any holes are unfinished (a pop-up will appear if this is the case).
6. Sync Scores to MGI & Sureshot App
• To Sync the rounds saved on your Ai Buggy, connect the buggy to Wi-Fi.
**Scores saved on the buggy will appear in the Round History on the App, once synced. However, scores saved on the App will not appear on the buggy.

To sync the scores from your AI Buggy to the App, ensure that the buggy is connected to Wi-Fi. Once connected, the scores will sync in the backend. Refresh your App to view the latest scoring information.

To log any course mapping issues, during your round, navigate to the Golf Menu, scroll down and select Mapping Report. Select the hole or holes that require correction. List of mapping corrections are: ‘Auto advance not working’, ‘Incorrect yardages’, ‘Remap hole(s)’ and ‘Other’ (please specify other).

The Ai Series Buggies have a carry capacity of 20kg. It is advised you do not exceed the carry capacity as it may damage your buggy.

• Ensure your wheels are locked into the drive position.
• If your wheels are in drive position but your buggy still runs slow, you may need a replacement speed control.
• If your buggy is running consistently slow you will need to take it to an authorised MGI repair centre for inspection.
• If your buggy seems to get slower as the game progresses, your battery and charger need to be inspected by an authorised MGI repair centre.

The Ai Series Buggy uses GPS to calculate distance, and slight discrepancies in readings are normal due to GPS limitations.
However, if the buggy is not measuring any distance at all, it may indicate a fault. In this case, we recommend taking the buggy to an authorised MGI repair centre for inspection and servicing.

If your buggy is making unusual noises, try lightly lubricating the axles with petroleum jelly. This often resolves minor squeaks or friction sounds.
If the noise persists after lubrication, your buggy may require further inspection. Please visit an authorised MGI repair centre to have it checked by a technician.

Yes, MGI buggies are designed to be used in all weather conditions, including light rain. However, a level of caution is required when operating in wet conditions:

• Carry a hand towel to wipe away excess water from the top box.
• Stay on fairways and paths where possible, avoid boggy terrain and puddles.
• Use and MGI Rain Cover Accessory
• Never clean your buggy with a pressure washer or hose.
• Use a brush to remove debris and wipe the buggy down with a damp cloth.
• MGI buggies are water-resistant, not waterproof.

Please note: Damage caused by water ingress is not considered a manufacturing defect and will not be covered under warranty.

If you experience any issues after use in wet conditions, please visit an authorised MGI repair centre to have it checked by a technician.

• Please ensure your Ai Buggy battery is fully charged.
• Check that the power switch is fully engaged to the ON position.
• If there is still no power, the buggy may need to be taken to an authorised MGI repair centre for inspection.

Ensure your wheels are locked into the drive position. If your wheels are in drive position and the issue does not resolve, you may need a replacement speed control.

• Turn your buggy off and then on again.
• If the problem persists, the buggy may need to be taken to an authorised MGI Repair centre for inspection.
• If there is a ‘!’ displayed where the speed indicator is, please call your nearest MGI repair agent.

• MGI buggies are designed for cart bags.
• If you have a stand bag, or another non-cart bag, you may require a bag block or a bag rest spacer to have a more secure fit.
• Ensure the handle is locked into the highest position and the top bag support has been lowered into position.

This appears when your Ai buggy’s odometer reaches 500km. Contact MGI Golf or your local distributor to have your buggy serviced for longevity.
Once the service has been completed, to clear the “Maintenance Required” banner:
• Tap the battery icon on the bottom right-hand side of the screen.
• Scroll down to Next Maintenance.
• Select Maintenance Complete.

**Please note, this may require a power cycle to remove the banner.

Ensure that the power switch on the Ai Buggy battery is fully engaged in the ON position. If the connection is loose, the buggy may switch off when traversing bumpy terrain.

Yes. Remove the Halo Eye from the buggy before folding the buggy for transport or storage. Do not fold, transport or store the buggy with the Halo Eye installed.

Yes. Halo Eye draws power from the trolley while connected and may slightly reduce available battery run time. Before each round, ensure the MGI Ai Navigator Halo battery is fully charged.