Please refer here for our full warranty policy.

Return Policy

Within 30 days of purchase, if a customer has a change of mind, the product can be returned only MGI providing:

The product is completely unused and brand new
It is in original packaging
The owner is responsible for return freight cost back to MGI's Warehouse
A return authority is obtained from

*Please note, for any change-of-mind returns, 15% of the purchase price will be ducted from the refund for restocking fees.

As part of our strong commitment to our customers, MGI offers free delivery on warranty spare parts and comprehensive DIY videos that can be found in our FAQS. In certain circumstances, authority will be given to send the cart to our preferred service centre for repair, freight free.