Quad Series

Tri Series

R&G Series

C&I Series

Battery

Quad Series General Enquiries

Unfortunately with the larger capacity battery the battery indication on your top box is now not visible when fully charged. However, after a number of holes the battery indication will appear. It will show a maximum battery capacity reading. It will then operate as normal.

You have most likely purchased our improved 2017 lithium battery and charger. Your new Lithium is more efficient providing more energy than previous models resulting in a faster and higher speed buggy.

The serial number on your MGI Quad or Tri series can be found in two locations on your buggy. Under the battery tray and inside the box storage compartment. It is 15 digits long and comprises of letters and numbers ie: ANQV0115xxxxxxx

Locate your serial number, click this link and follow the prompts to register.

Please note, if your buggy is not a Navigator G800, Tracker G600 or a Ventura G400 please select all other buggies. This includes Navigator Quad Gyro and current model buggies

https://mgigolf.com/pages/register-product-online/

Yes. Charge your new battery for at least 8 hours or overnight before use

The weight of your buggy varies between models.

Navigator Quad Gyro: 13.5kg

Coaster Quad Brake, Hunter Quad: 13kg

Ryder Tri Compact & Terrain Tri Brake: 12.5kg

When your remote battery needs recharging the RIGHT LED will flash red.

When connected to the charger the LEFT LED will flash green. If battery is very low RIGHT LED will flash red before the LED on the LEFT will begin flashing green.

To check the level of battery life in your remote control connect buggy to power. Press a button on the remote to ensure connection with the buggy. The battery indicator will display remotes battery level on the top of the screen.

The latest software has two bars to indicate battery level. The top bar (blue) and the bottom bar (red)

This is to provide a more accurate reading of the batteries level.

Lithium batteries do not behave in the same manner as SLA batteries.

SLA batteries will give an accurate reading using the four bar system when a lithium battery gives a more accurate reading using a two bar system.

The two bars are illuminated whilst the battery has between 25% and 100% capacity.

When the capacity drops to 25% then the bottom red bar is only illuminated.  You will have roughly 30 minutes of play left.

It is recommended to service your buggy every 6 months or every 250km to ensure optimal performance of your buggy.

Please see the Preventative Maintenance Program that can be found in your user manual.

Approved service centre locations can be found on the MGI website or by contacting us.

Quad Series Troubleshooting

Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, your front wheel may need adjusting. Please refer to manual for adjustment instructions

Lightly lubricate the axles using petroleum jelly, If the problem persists, The buggy may need to be taken to an authorised MGI repair centre for inspection

Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, one of you clutches may be seized, your rear wheels should roll forward freely and lock when pulling back. If one of your wheels does not roll forward freely you may need to replace the wheel

The buggy will need to be taken to an authorised MGI repair centre for inspection.

If your buggy is running consistently slow you will need to take it to an authorised MGI repair centre for inspection. If your buggy seems to get slower as the game progresses, your battery and charger need to be inspected by an authorised MGI repair centre.

Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, the buggy may need to be taken to an authorised MGI repair centre for inspection.

Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, you my need a replacement speed control.

Check your battery fuse and connections. Check the connections on your buggy. If ok, the buggy may need to be taken to an authorised MGI repair centre for inspection.

Tri Series General Enquiries

You have most likely purchased our improved 2017 lithium battery and charger. Your new Lithium is more efficient providing more energy than previous models resulting in a faster and higher speed buggy.

The serial number on your MGI Quad or Tri series can be found in two locations on your buggy. Under the battery tray and inside the box storage compartment. It is 15 digits long and comprises of letters and numbers ie: ARTV0115xxxxxxx

Locate your serial number, click this link and follow the prompts to register.
Please note, if your buggy is not a Navigator G800, Tracker G600 or a Ventura G400 please select all other buggies. This includes Navigator Quad Gyro and current model buggies
https://mgigolf.com/pages/register-product-online/

Yes. Charge your new battery for at least 8 hours or overnight before use

The weight of your buggy varies between models.
Navigator Quad Gyro: 13.5kg
Coaster Quad Brake, Hunter Quad: 13kg
Ryder Tri Compact & Terrain Tri Brake: 12.5kg

It is recommended to service your buggy every 6 months or every 250km to ensure optimal performance of your buggy.
Please see the Preventative Maintenance Program that can be found in your user manual.
Approved service centre locations can be found on the MGI website or by contacting us.

Tri Series Troubleshooting

Lightly lubricate the axles using petroleum jelly, If the problem persists, The buggy may need to be taken to an authorised MGI repair centre for inspection

Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, one of you clutches may be seized, your rear wheels should roll forward freely and lock when pulling back. If one of your wheels does not roll forward freely you may need to replace the wheel

Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, your front wheel may need adjusting. Please refer to manual for adjustment instructions

If your buggy is running consistently slow you will need to take it to an authorised MGI repair centre for inspection. If your buggy seems to get slower as the game progresses, your battery and charger need to be inspected by an authorised MGI repair centre.

Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, the buggy may need to be taken to an authorised MGI repair centre for inspection.

Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, you my need a replacement speed control.

Check your battery fuse and connections. Check the connections on your buggy. If ok, the buggy may need to be taken to an authorised MGI repair centre for inspection.

R&G Series General Enquiries

You have most likely purchased our improved 2017 lithium battery and charger. Your new Lithium is more efficient providing more energy than previous models resulting in a faster and higher speed buggy.

The serial number on your MGI Quad or Tri series can be found in two locations on your buggy. Under the battery tray and on the underside of the top box. It is 15 digits long and comprises of letters and numbers ie: AR2BLixxxxxxxxx

Locate your serial number, click this link and follow the prompts to register.
Please note, if your buggy is not a Navigator G800, Tracker G600 or a Ventura G400 please select all other buggies. This includes Navigator Quad Gyro and current model buggies
https://mgigolf.com/pages/register-product-online/

Yes. Charge your new battery for at least 8 hours or overnight before use

It is recommended to service your buggy every 6 months or every 250km to ensure optimal performance of your buggy.
Please see the Preventative Maintenance Program that can be found in your user manual.
Approved service centre locations can be found on the MGI website or by contacting us.

R&G Series Troubleshooting

Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, your front wheel may need adjusting. Please refer to manual for adjustment instructions

Lightly lubricate the axles using petroleum jelly, If the problem persists, The buggy may need to be taken to an authorised MGI repair centre for inspection

Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, one of you clutches may be seized, your rear wheels should roll forward freely and lock when pulling back. If one of your wheels does not roll forward freely you may need to replace the wheel

The buggy will need to be taken to an authorised MGI repair centre for inspection.

If your buggy is running consistently slow you will need to take it to an authorised MGI repair centre for inspection. If your buggy seems to get slower as the game progresses, your battery and charger need to be inspected by an authorised MGI repair centre.

Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, the buggy may need to be taken to an authorised MGI repair centre for inspection.

Ensure your wheels are on the correct side and they are locked into the drive position. If this is correct, you my need a replacement speed control.

Check your battery fuse and connections. Check the connections on your buggy. If ok, the buggy may need to be taken to an authorised MGI repair centre for inspection.

C&I Series Troubleshooting

You have most likely purchased our improved 2017 lithium battery and charger. Your new Lithium is more efficient providing more energy than previous models resulting in a faster and higher speed buggy.

You may need to replace your motor brushes or there may be a fault in your cables connections. The buggy will need to be taken to an authorised MGI repair centre for inspection.

Ensure your wheels are locked into the drive position correctly, if this is correct, you may have a faulty clutch or your front wheel may need adjusting. Please refer to manual for adjustment instructions

Lightly lubricate the axles using petroleum jelly, If the problem persists, the buggy may need to be taken to an authorised MGI repair centre for inspection

You may have a faulty clutch or your drive dog pins may need replacing

If your buggy is running consistently slow you may need a replacement motor or motor brushes. If your buggy seems to get slower as the game progresses, your battery and charger need to be inspected by an authorised MGI repair centre.

Your buggy may need a replacement motor brushes or there may be a faulty connection. The buggy may need to be taken to an authorised MGI repair centre for inspection.

Replace speed control

Check your battery fuse and connections. Check the connections on your buggy. If ok, the buggy may need to be taken to an authorised MGI repair centre for inspection.

Battery General Enquiries

Unfortunately with the larger capacity battery the battery indication on your top box is now not visible when fully charged. However, after a number of holes the battery indication will appear. It will show a maximum battery capacity reading. It will then operate as normal.

If you will not be using the battery for more than a month, fully charge the unit, remove from charging & store in a warm, dry location. Attempt to use the battery every 1 – 3 months either by lending to a friend or family member for a round or removing the wheels & running the unit in a stationary position for half an hour. Place it back on charge till fully charged & store again.

It is recommended to be left on charge when not in use as the charger is a digital smart charger & will switch to power saving mode when required.

  • Lithium & SLA batteries are virtually maintenance free.
  • On SLA batteries check connections & tighten when necessary.
  • Wipe with a damp cloth to clean.

Charge your new battery for at least 8 hours or overnight before use.

  • Please check volt rating on your battery.
  • The charger needs to be matched to its respective battery
    • 12v SLA battery with 12v SLA charger.
    • 12v Lithium battery with 12v Lithium charger.
    • 24v Lithium battery with 24v Lithium charger.

Please use our ‘battery wizard’ to assist choosing a battery for your unit.

The Green LED illuminates to indicate the charger is powered on. The Red LED indicates the battery is charging. The LED will turn Green when the battery is fully charged and on float charge.

Battery Troubleshooting

Your battery will need to be tested. Please take your battery and charger to an authorised MGI repair centre

Your charger may be faulty. Please take your battery and charger to an authorised MGI repair centre

Ensure your leads are connected correctly and the power is switched on. Your charger may be faulty. Please take your battery and charger to an authorised MGI repair centre

Check the fuse located on the leads, check the connections to the terminals and the lead connections. If everything is okay, please take your battery to an authorised MGI repair centre