USB charging port not working

  1. Please try charging your devise using another power source and check the charging port to ensure the device charges correctly.

 

  1. Please ensure you main battery is fully charged and connected to the caddy.

 

  1. Please try an alternative charging lead.

 

  1. If your devise is not responding when connected to the USB port, there may be an issue with the wiring or connections. Please view the below video and inspect the top box wires and connections. If the wires and connections look to be okay, replace top box

 

*https://www.youtube.com/watch?v=GDqP6YTR6p4&t=12s

 

  1. If your USB charging port is still not functioning after replacing the top box and inspecting the wires and connections, please replace the USB charging port as per the below video

 

*https://www.youtube.com/watch?v=UtrDcrYTiHs&t=447s

 

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