Top Box flashes then shuts off

Thank you for your enquiry. Can you please provide the following details on your caddie

Please advise the serial number of your caddie – it is located on the back of the caddie where the battery mounts – it will start with UZX…

Can you please advise if your battery is charging correctly:
1. Check that the AC lead is fully inserted into the Charger – it is a tight fit and needs to be pushed in firmly.
2. When the charger is connected to the power point and turned – what is the colour of the LED on the charger? If there is no light on your charger or the light is flashing, your charger is faulty and requires replacement
3. When the charger is then connected to battery – what is the colour of the LED on the charger?
4. If the LED is Red under point c, how long does it stay Red for?
5. Does the LED turn to Green after point d?
6. Does the LED remain Green after point e?
If you have access to a voltage meter, you can check the voltage of your fully charged battery. A fully charged battery should be 33.5v. If the battery is lower than 33v and your charger is indicationg a full charge, your battery may be faulty
Please provide a photo of your battery connections – see examples below:

Please provide a picture your motor controller wiring is as per the picture below – ensure cover plate is off. Please see if any of the wiring is loose. The motor controller can be accessed as the link below:

If there is damage to the battery connections you will need to replace the battery and motor controller leads along with the motor controller

Motor controller leads https://www.youtube.com/watch?v=Wr8BlriIkh0&t=15s

Battery leads https://www.youtube.com/watch?v=Yj-wijNhPO8&t=228s

If there is no damage to the battery connections or motor controller and the leads on the motor controller are connected well.

Replace motor controller https://www.youtube.com/watch?v=HjneRuZAzfU&t=74s

If the motor controller is replaced and there is still no power to the top box when battery is connected.

Replace Top Box https://www.youtube.com/watch?v=GDqP6YTR6p4&t=8s

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